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customer-centric

intermediateB2

/ˈkʌstəmər ˈsɛntrɪk/ · cus-tom-er cen-tric

Focused on the needs and preferences of the customer.

business daily

Meanings

adjectiveformal

Focused on the needs and preferences of the customer.

گاہک کی ضروریات اور ترجیحات پر مرکوز

گاہک مرکزیت

gāhak markaziyat

Synonyms

customer-focused client-oriented consumer-centricگاہک پسندگاہک دوستصارف مرکزیت

Antonyms

business-centric self-centered product-focusedکاروباری مرکزیتخود پسندمصنوعات پر مرکوز

Common Collocations

customer-centric approach
customer-centric strategy
customer-centric service

Example Sentences

The company adopted a customer-centric approach to improve its services.

کمپنی نے اپنی خدمات کو بہتر بنانے کے لیے گاہک مرکزیت کا طریقہ اختیار کیا۔

Kampani ne apni khidmaat ko behtar bananay ke liye gāhak markaziyat ka tareeqa ikhtiyar kiya.

Customer-centric organizations tend to have higher retention rates.

گاہک مرکزیت والی تنظیموں میں پائداری کی شرح زیادہ ہوتی ہے۔

Gāhak markaziyat wali tanzīmōn mein pāidārī ki sharh zyada hoti hai.

Implementing a customer-centric strategy can lead to increased sales.

گاہک مرکزیت کی حکمت عملی اپنانے سے فروخت بڑھ سکتی ہے۔

Gāhak markaziyat ki hikmat-e-amli apnānē se farokht barh sakti hai.

Easily Confused With

customer-oriented:While both terms focus on the customer, 'customer-centric' implies a deeper integration of customer needs into the core of the business strategy.

💡 Memory Tip

Think of a business that revolves around the customer’s needs.

Imagine a circle with a customer in the center surrounded by various services.

📖 Etymology

Origin: English "customer + centric" — focused on the customer

First known use: 1980s

The term 'customer-centric' emerged in the late 20th century as businesses began to realize the importance of placing the customer at the core of their strategies.